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API使用问题»会员等级接口数据和后台显示数据有偏差

[API调用-其它] 会员等级接口数据和后台显示数据有偏差

Burning 2023-05-10 1617 浏览 7 评论 | 只看楼主 [打印]  关闭
1.我们自己库里面有一份youzan_openid(根据订单查询接口存下来的),我们根据所有的youzan_openid 调用youzan.scrm.customer.level.get.4.0.0一个个去查询会员等级。得出状态正常的铂金会员2个,状态正常的黄金会员632个。

2.有赞后台-客户-会员等级  显示铂金会员2个,黄金会员只有458个。

两边的数据对应不上了


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    千寻   有赞云团队   2023-05-10 | 只看该作者
    您好,1、辛苦提供一下这次调用接口返回给你的traceID(traceID是会在你调用接口会返回给你的一个字段,关于traceID你还可以参考文档:API日志排查工具:https://doc.youzanyun.com/doc#/content/27027/39835/51209)2、或者补充一下调用接口时使用的access_token值+接口名称(包括版本号)+具体调用时间+请求参数值。方便精准获取日志解决问题。
    • Burning 2023-05-10
      traceid 太多了,我把返回是黄金会员或者铂金会员的接口traceid 给你部分。token比较私密不能给你。调用时间20230510-14:00到20230510-15:00 调用了多次。
      接口就是:youzan.scrm.customer.level.get.4.0.0  https://doc.youzanyun.com/detail/API/0/949
      traceid如下:

      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    • Burning 2023-05-10
      接口调用都是正常的。 现在是接口返回的数据和有赞后台的数据不对应。接口返回的黄金会员数要大于后台显示的数量

    千寻   有赞云团队   2023-05-10 | 只看该作者
    您好,您的问题已经受理,会尽快核实并与您同步。

      千寻   有赞云团队   2023-05-11 | 只看该作者
      您好,一个一个去查询是怎么查的,会不会多次请求查的是同一个客户的数据
      哪个查到了是会员但是页面上显示不是会员的
      • Burning 2023-05-11
        我先拿到所有的youzanopenid,然后去重,然后一个一个调用接口查询的。
        traceid你们库里面可以查询 youzanopenid是否有重复。 上面的回复里面我给了我查出来所有黄金会员铂金会员的traceid。我自己也复核过一次。不会有重复
      • Burning 2023-05-11
        所有的是黄金会员或者铂金会员的yzopenid 我也发给你,不会有重复的
        dr6yg1cd869886213471862784
        h7ciWAcZ665920104340443136
        CLZkI6ur763405107051130880
        bYKmu6Nb716778343445360640
        a7maW9eL1103720918934376448
        3K3xpETR1098349528848809984
        QK09qzU1920374445489549312
        5cJgmeeH1098343287607017472
        OJiUBIXr1098375455058190336
        d9vTGcmP749932996504584192
        hDRJB1lP1019575592028209152
        daotl2it990667661933318144
        Zj5P8kqU913873913769951232
        wCEX2FMb999715611468627968
        9o8Zg9Xe777503674644578304
        WkkZAGaQ882759152013815808
        beK2MQId626016087863029760
        XWJRuYT8995386880516177920
        OjS2pj3g1098615328910356480
        8coi7Un0800764088505401344
        D7wJsg7W1098270614516420608
        wpr6FL9b1098632412880977920
        pcr6plq71103715979550015488
        wM6Iz1Vi771109689537658880
        OinkaLH0631417006591090688
        uROVSo311100470921925230592
        PbADt0Ce627206865729646592
        I1cIxHdz608579193504014336
        hVPQThEV1024284193170939904
        kKrd0f59833325125448257536
        GIaYH0fw1098205394527866880
        CIifOU5x1097920863107334144
        fSjnlIaD632237804054724608
        Gtvx9Mae629680786966114304
        5Iv24u2k614247913131884544
        asNPPf841100112103433338880
        RJWyfe9G865551505028042752
        Oh2JyQIa944929601707098112
        lfGBSJCF617484914656346112
        sf8eNlPB613011504916078592
        Wow1cNDb641359642286379008
        lUSAjJPa1097930861287849984
        0XsmvmhR631625863649116160
        a3iVSd5r1058014435378991104
        rdZNPVNS938535735819075584
        wzw2CUAZ632507280398589952
        YIsZ1bYQ1030148507140362240
        8pu1o40V1098630922271477760
        xgcOCE1e623622200641073152
        WS6GC524744620080230322176
        zEge6SeF1098319033255632896
        YUoYpKwD639623317443194880
        GXgdReqH1104076306649202688
        Mb6X8p2q1098240884463390720
        kybkVQY3869252674183258112
        3xULkMcq904104575169175552
        qH6UKcXA849627218261884928
        VYirJLjO1099975622073008128
        o9nLcird645711503093194752
        43e6NWut964623935054327808
        5NPNkOMP1098668148808241152
        HksCpwsX1098328631958056960
        xVhUxWeI1047607859526791168
        p8hvnnNb1103738278621741056
        pm58KmtF581531836874780672
        7T87cUiW1031926872109223936
        B6y101yv1098620742746001408
        o8v8oB4F974979228233707520
        9CUwwKRT1098208013199626240
        McWNShDZ1098538720438546432
        PZFiBjXm688057322269872128
        EGSpbThi637604792033693696
        EjLVhR4z903410168308449280
        z2k6s26I613052812414181376
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      千寻   有赞云团队   2023-05-11 | 只看该作者
      您好,数据存在重复的
      param transform RPC remote result={"code":200,"data":[{"createdAt":1606876091000,"openId":"goq44Wpn783640655745277952","class":"com.youzan.uic.open.service.api.model.UserOpenIdMappingDto","userId":11354881740,"updatedAt":1606876091000}],"requestId":"yz7-0ae85bde-1683706248030-297091","success":true,"count":1,"message":"successful","class":"com.youzan.api.common.response.ListResult","statusCode":"01@@1788@010200"}

      param transform RPC remote result={"code":200,"data":[{"createdAt":1682428700000,"openId":"fZfTT4ng1100531266748465152","class":"com.youzan.uic.open.service.api.model.UserOpenIdMappingDto","userId":11354881740,"updatedAt":1682596790000}],"requestId":"yz7-0ae85bde-1683706403677-398919","success":true,"count":1,"message":"successful","class":"com.youzan.api.common.response.ListResult","statusCode":"01@@1788@010200"}

      两个openId可以对应同一个userId

      重复数据私信您

      • Burning 2023-05-11
        两个youzanOpenid可以对应一个用户的话。 那么发优惠群接口是根据youzanOpenid发的。那么我这边可能会给他发送两次了。 有没有办法区分这个youzanopenid的用户是否已经收过有优惠券呢

      千寻   有赞云团队   2023-05-12 | 只看该作者
      您好,可以订阅下账号合并消息,出现账号合并可以通知更新后的youzanOpenid。将旧账号跟新账号进行关联
      文档地址:https://doc.youzanyun.com/detail/MSG/353

      千寻   有赞云团队   2023-05-12 | 只看该作者
      您好,出现两个youzanOpenid是因为有账号合并的情况,账号合并是有赞系统自动识别的,当用户出现换绑手机号等等就会有合并账号。
      之前没有订阅OPEN_PUSH_SCRM_MEMBER_MERGE消息,可以通过userId再去查询下youzanOpenid,获取到的youzanOpenid就是新的

        千寻   有赞云团队   2023-05-18 | 只看该作者
        您好,由于工单长时间未收到反馈,暂时置为完结状态,如果问题未解决,可以继续追问,如果有新的问题咨询,可以重新提交工单,感谢您的理解与支持。

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