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API使用问题»推送到巨益OMS上的退货数量为什么是0

[API调用-商品/交易] 推送到巨益OMS上的退货数量为什么是0

程冠方 2024-08-05 1178 浏览 8 评论 | 只看楼主 [打印]
单号:E20240725222749005500091
E20240725104739005506189
E20240725104657005500017
E20240720091536005500021

接口:youzan.trade.refund.get
报文:request:{"refund_id":"202407261435273952260055"},response:{"trace_id":"yz7-0a350a3f-1721975904844-817455","code":200,"data":{"reason":57,"refund_type":"BUYER_APPLY_REFUND","demand_desc":"仅退款","item_id":3021839861649244292,"created":"2024-07-26 14:35:27","consult_message":[],"oid":"3021839861649244292","version":1721975727806,"demand":1,"refund_id":"202407261435273952260055","tid":"E20240725222749005500091","item_num":0,"refund_fund_list":[],"refund_order_item":[{"kdt_id":43817443,"refund_fee":6000,"oid":"3021839861649244292","item_num":0}],"kdt_id":43817443,"refund_postage":"0.00","return_goods":false,"refund_fee":"60.00","modified":"2024-07-26 14:35:27","cs_status":1,"refund_fund_desc":"根据买家的支付方式,资金将原路退回到买家的支付账户。退款将返还实际入账金额,免充值的支付优惠金额将从退款金额中扣除。","status":"WAIT_SELLER_AGREE","desc":""},"success":true,"message":"successful"}


本帖最后由 程冠方 于 2024-8-5 12:03 编辑
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    尊敬的有赞用户 您好,我们已收到您的问题,并已安排相关技术支持正在处理中,请耐心等待。建议您留言邮箱地址,问题进度将通过邮件提醒方式触达,减少论坛等待时间。

    千寻   有赞云团队   2024-08-06 | 只看该作者
    您好,有近期7天内复现的trace_id,目前日志查询只能看7天内的
    • 程冠方 2024-08-06
      单号:E20240802215020005506149

      request:{"refund_id":"202408040952050020250055"},response:{"trace_id":"yz7-0a350a48-1722741024986-604055","code":200,"data":{"reason":57,"refund_type":"BUYER_APPLY_REFUND","demand_desc":"仅退款","item_id":3023319409163632714,"created":"2024-08-04 09:52:05","consult_message":[],"oid":"3023319409163632714","version":1722736325616,"demand":1,"refund_id":"202408040952050020250055","tid":"E20240802215020005506149","item_num":0,"refund_fund_list":[{"refund_mode":0,"refund_fee":5900,"refund_no":"202408041106460020000055","message":"退款处理中","refund_id":"202408040952050020250055","pay_way":10,"status":0}],"refund_order_item":[{"kdt_id":43817443,"refund_fee":5900,"oid":"3023319409163632714","item_num":0}],"kdt_id":43817443,"refund_postage":"0.00","return_goods":false,"refund_fee":"59.00","refund_account_time":"2024-08-04 11:06:46","modified":"2024-08-04 11:06:46","cs_status":1,"refund_fund_desc":"根据买家的支付方式,资金将原路退回到买家的支付账户。退款将返还实际入账金额,免充值的支付优惠金额将从退款金额中扣除。","status":"SUCCESS","desc":""},"success":true,"message":"successful"}

    千寻   有赞云团队   2024-08-06 | 只看该作者
    收到,会尽快核实并与您同步。

      千寻   有赞云团队   2024-08-07 | 只看该作者
      您好,仅退款订单没有退货数量,refund_item中的num代表的是退货数量

      千寻   有赞云团队   2024-08-07 | 只看该作者
      您好,订单的发货是在巨益操作的,买家申请仅退款是经过商家确认的,在有赞系统内,就是仅退款的订单,可以联系下巨益补个库存?

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