外部订单同步到有赞crm报错

报错内容如下
{"appId":"xxxxx","bizKey":"xxxxx","brand":"xxxxx","businessMeta":{"kdtId":xxxx,"mobile":"xxxx","outOpenId":"xxxx","outTid":"xxxx","tid":"xxxx","yzOpenId":"xxxx"},"canAnalysisEntrance":true,"cloudAppId":"xxxx","code":500,"direction":1,"entrance":"OutOrderCreateRest","errorMsg":"系统内部异常","originRequest":"{\"buyerInfo\":{\"buyerPhone\":\"xxxx\",\"nickname\":\"xxxx\",\"outOpenId\":\"xxxx\"},\"requestId\":\"xxxx\",\"openSource\":{\"tradeChannel\":{\"commonChannel\":\"POS\",\"customizedChannel\":\"POS\"},\"tradeMark\":\"POS\"},\"orderInfo\":{\"created\":1746765603000,\"outTid\":\"xxxx\",\"status\":\"SUCCESS\"},\"syncMode\":\"SYNC\",\"subOrders\":[{\"discountPrice\":\"11.80\",\"itemNo\":\"1101010199\",\"num\":1,\"outOid\":\"xxxx-1101010199\",\"price\":\"12.80\",\"skuNo\":\"1101010199\",\"title\":\"xxxx\"},{\"discountPrice\":\"11.80\",\"itemNo\":\"1101010199\",\"num\":1,\"outOid\":\"60451187251290010006-1101010199\",\"price\":\"12.80\",\"skuNo\":\"1101010199\",\"title\":\"xxxx\"}],\"payInfo\":{\"payment\":\"23.60\",\"postFee\":\"0.00\",\"realPayment\":\"23.60\",\"totalFee\":\"23.60\"},\"sellerInfo\":{\"outStoreId\":\"xxxx\"}}","reportTime":xxxx,"rootKdtId":xxxx,"scene":"CrmOrderPush","sceneCN":"CRM外部订单创建","sourceMode":"rest","sourceType":"实时","status":"失败","traceId":"yz7-0a81800b-1746767850091-867585","transId":"69AC5D07771617A-0000000000145C91"}

什么原因，需要如何处理

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您好，traceid未查询到对应报错，您这边调用的是哪个接口呢，麻烦提供下哈

/open/gateway/OutOrderCreateRest/v1 这个接口